Refund policy

**Return Policy for [Your Shop's Name]**

At VINYLT.com, we are committed to delivering high-quality, custom-made products to our customers. Each item is uniquely printed upon order, making it exclusively yours. Due to the custom nature of our products, our return policy is as follows:

1. **Defective Items:** If you receive an item that is defective or damaged, we are here to help. Please contact us within 14 days of receiving your order. Include a description and photo evidence of the defect. Upon review, if your claim is validated, we will provide a replacement at no additional cost to you.

2. **Non-returnable Items:** Due to the custom, made-to-order nature of our products, we do not accept returns or exchanges for items unless they are defective. This includes issues related to size, color, or design, which are selected by the customer at the time of purchase.

3. **Return Process for Defective Items:** To initiate a return for a defective item, please send us an email at info@vinylt.com with your order number, details about the product, and the defect. We will respond promptly with instructions on how to proceed.

4. **Refunds:** In cases where a replacement item is not feasible, we may offer a refund. Refunds will be processed to the original method of payment within 14 of the returned item being received and inspected.

5. **Shipping Costs for Returns:** Shipping costs for returning defective items will be covered by VinylT.com. Instructions for shipping will be provided when you contact us about the defect.

We take pride in the quality of our custom products and want to ensure your satisfaction. If you have any questions or concerns about our return policy, please contact us at info@vinylt.com .